Asian firms failing on innovation projects: Oracle
"In today's highly competitive global economy, companies cannot afford to sit back. Those who do risk being outpaced with little hope of catching up. Instead, they need to look at the barriers and actively seek to address them," Sutherland added at the "Oracle OpenWorld Singapore" event. While 28 per cent of respondents cited ongoing inertia and resistance to change, 26 per cent said lack of process is hampering their innovation efforts."Organisations are moving away from traditional critical success factors measuring success of employee productivity (52 per cent) and revenue (53 per cent) and increasingly looking towards areas like customer experience (57 per cent) and retention (52 per cent) as the key measures for Return on Investment (ROI)," the report added.
--IANS na/mr