New Delhi Aug 14 (IANS) India s largest cloud telephony service provider Knowlarity on Tuesday announced integration of "Tentacle" -- a Cloud-based telemarketing software by Mumbai-based cloud telephony startup Sunoray -- into its global business communications.
After successfully integrating Sunoray s cloud telephony platform Knowlarity has completed the two-step integration process by absorbing ‘Tentacle -- an end-to-end cloud-SaaS CRM that covers the entire customer acquisition workflow from telemarketing to field force management the company said in a statement.
"Sunoray has a wide customer base across verticals and we plan on leveraging our expansive presence combined with Sunoray s extensive domain-specific expertise to grow rapidly in the next three years " said Ambarish Gupta Founder & CEO Knowlarity.
"Tentacle" eliminates the need to purchase any hardware or software. "Tentacle" is integrated with several lead generation platforms and CRMs like Salesforce JustDial and Sulekha.
"Given that the demand for Cloud-SaaS products and solutions is at an inflection point we expect explosive growth over the next 3 years" said Sumontro Roy Co-founder Sunoray.
Sunoray Solutions founded by Rahul Arora and Sumontro Roy in 2014 offers SMBs and Enterprise customers the latest cloud-tech products via an online subscription model.
New Delhi-based Knowlarity has been at the forefront of introducing cutting-edge technologies in the field of business communications and operations using Artificial Intelligence.

--IANS na/sed