Axis Bank launches AI-powered chatbot
"This unique chatbot provides relevant and contextual responses to customer queries and even helps make transactions on the chat window itself " the bank said in a statement.
"Customers can initiate transactions either through voice or chat."
The chatbot is hosted on the home page of the bank s website and is capable of doing transactions such as fund transfers bill payments and various recharges among others according to the statement.
--IANS rv/nir