New Delhi May 25 (IANS) The Indian e-commerce retail logistics industry would grow 36 per cent in the next five years a report said here on Friday.
"The e-commerce retail logistics market is valued at $35 billion in 2018 and is projected to witness a growth of 36 per cent in the coming five years " said a joint report by KPMG and CII.
The sector is serviced by traditional logistics service providers e-commerce retail focused logistics service providers and captive logistics arms.
"It is largely a captive market (49 per cent share) however a sizeable share is still dominated by new age players catering especially to e-commerce retail " the report said.
The study further revealed that return shipments constitute 18-20 per cent of total shipments in the e-commerce indutry.
"However with stricter return policies and improvement in processes returns are expected to reduce to 10-12 per cent by 2020."

--IANS rrb/ahm/